ReloGo Support
Help with the mobile app, your relocation checklist, account data, or the website waitlist.
For app questions, start in ReloGo: open the Support tab and choose one of the prepared questions. You can receive guidance there, and a human support agent can take over when needed.
Get help in the app
- Open ReloGo and select the Support tab.
- Choose the prepared question that best matches your issue.
- Keep the conversation open for the response or a human follow-up.
Support questions are intentionally limited to general, prepared options. This helps keep names, addresses, dates of birth, and government document numbers out of support messages and AI prompts.
Contact us
Public email support is still being configured for this preview. App users can use the in-app Support tab; the waitlist must not leave preview until a monitored privacy and accessibility channel is published here.
Account and data help
To permanently remove your anonymous account and its checklist data, open the app and go to Profile → Delete My Data. This also clears personal details and filled-form files stored by ReloGo on your device.
A public waitlist-removal channel is required before launch. For more detail about what ReloGo stores, read our Privacy Policy.
Checklist and deadline questions
ReloGo is a planning aid, not a government service. Requirements, fees, and deadlines can change or depend on your circumstances. Always confirm important details using the official government link shown with each task.